Respondent Privacy Policy

Last Updated: February 7, 2023

Humanify Technologies Pvt Ltd. (“Humanify,” “Company,”) has released a web and mobile platform, (both app and browser), Explorastory (“App”, “Platform” “Explorastory”, “we,” “our,” or “us”) which is a research platform connecting Humanify and other companies or businesses (each a “Researcher”) to post opportunities for individuals (each a “Respondent” or “You”) to participate in research projects and surveys (collectively, “projects”). You understand that your Personal Data, including any data you provide, is processed by Humanify or The App in countries including the United States, which may have different data protection standards if you reside in another country. As used in this Privacy Policy, “you” and “your” refer to you, as a Respondent.


This privacy policy (“Privacy Policy”) explains how we collect, use, disclose and transfer information from You collected through the App, the website located at and any other website, widget, mobile application or other service that links to this Privacy Policy (collectively, the “Platform”) or when you participate in a Screener or Project (each, as defined below). Please review this Privacy Policy carefully. If you, as a Respondent, do not agree, you should not use or register on the Platform.

PLEASE NOTE: The App will allow us to collect and use your device’s precise location information. This includes GPSbased, Wifi-based and cell tower-based location information.

1. What Information Do We Collect and From What Sources Do We Collect It?
Required Registration Information

You must create an account in order to access the Platform. An account requires you to provide at least a mobile number, first name, last name, and password (“Account Information”).

Profile Information

In order to use the App, you are required to add additional profile information to Your account. This profile information includes, but is not limited to: gender, country, state and city of residence, address, a profile picture, address, family, household, ownership and consumption information, education information, racial or ethnic origin, gender orientation, religion, income, and employment status, industry and job title. We may also infer data about you from your Project Entries, or from third party sources, and append that data to your Profile. Some of this information may be considered Sensitive Data. “Sensitive Data” means information specifying medical or health conditions, racial or ethnic groups, political opinions, religious or philosophical beliefs, trade union memberships or sex and gender related information. You may update, change or delete the profile information you provide through the App at any time.

If you need help, you may contact and we will help you. By creating an account or posting this profile information, you understand and acknowledge that We and Researchers will be able to view and use Profile Information as outlined in this Privacy Policy, which may allow Researchers to identify you.

Information Provided by Respondents in Response to Projects and Screeners

If you participate in a Project, the Researcher or we will ask you to submit information, which may include live or prerecorded videos, photos, screenshots, reviews, interviews, or answers to survey questions (collectively, “Project Entries”). Similarly, we sometimes send Screener Surveys (“Screeners”) to prospective Respondents for potential Projects that request additional information (“Screener Data”). You may or not be compensated for submitting Screener Data.

Participating in any Project or Screener is optional. However, when you submit any Project Entries or Screener Data you understand and are allowing Humanify and the applicable Researcher to use such information as described in this Privacy Policy, including for the Researcher’s own business purposes.

Screen Recording Special Warning

If you are required to record your screen as part of a Project, we recommend you either begin recording after entering passwords or sensitive information into the site or app or change that information temporarily, before starting the recording session. Change it again after you complete the recording session.

Information You Provide About a Third Party

If you send someone else a communication from the App or about the App, such as sending an invitation to a friend, the information you provide (names, mobile phone numbers, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our App, your e-mail address and phone number, may be included in the communication sent to your friend.

Payment and Tax Information

We collect UPI, mobile wallet, bank accounts, or analogous account information in order to compensate You for Projects or Screeners. Respondents whose earning exceed certain amounts may be required to provide updated address and other details to allow Humanify, or our third parties to send you certain tax documentation.

2. How Do We Use the Information Collected?

We may use your information:

  • to provide you with information or access to the Platform;
  • to process transactions or payments that you have requested or agreed to receive;
  • to process your registration on the Platform, including verifying your information;
  • to establish and conduct Projects on behalf of Researchers or Humanify, or Projects by Researchers, including to:
    • provide Researchers with Project Entries, certain Respondent Profile Information, and certain Screener Data for Researchers to use for their own business purposes, pursuant to our contract with you (the Respondent Terms and Conditions),;
    • to search for you, determine if you qualify for, and contact you about participating in Screeners, Projects, or data collection to build your Respondent Profile;
    • to analyze and synthesize research findings from Screener Data or Project Entries within a Project and to share the same with Researchers for their business purposes.
  • to analyze, enhance or improve the Platform;
  • to customize your experience on the Platform, or to provide you specific content that is most relevant to you;
  • to contact you (such as via email) with regard to your Platform access and, in our discretion, changes to the Platform and/or the Platform’s policies;
  • to send offers and promotional materials related to the Platform and for other Humanify marketing purposes;
  • for Humanify’s advertising, marketing, publicity and promotional activities;
  • to transcribe interviews and/or videos;
  • for internal business purposes;
  • for other purposes disclosed at the time you provide your information;
  • to comply with any procedures, laws and regulations which apply to us, to comply with our legal obligations or, otherwise, where it is necessary for our legitimate interests or the legitimate interests of others;
  • for security and fraud detection purposes, including by detecting, protecting against, and prosecuting security incidents, fraud, and illegal activity or
  • to establish, exercise or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others

We reserve the right to create and use anonymous information—information that cannot reasonably identify you or your device or as otherwise defined by applicable law—for any purpose and to disclose such information to third parties in our sole discretion.

3. How and When Do We Disclose Information to Third Parties?

When you participate in and are subsequently compensated for participating in Projects you agree to assign all right, title, and interest in all your Project Entries and related Screener Data, and certain Respondent Profile Information to Humanify and the applicable Researcher, and all such information belongs to Humanify and/or the relevant Researcher. You expressly consent to Humanify sharing certain Respondent Profile Information, Screener Data and Project Entries with a Researcher including any Sensitive Data that is included in your Respondent Profile Information. Researchers may be located in jurisdictions, including the United States, with different data protection standards than where you reside. As a Respondent, you can withdraw or modify your consent to our future collection, sharing and processing of your Respondent Profile Information at any time, by changing your profile or by deactivating your account, subject to the restrictions described herein.

We share certain Respondent Profile Information, certain Screener Data, and all Project Entries with the applicable Researcher or Researchers for the Project. Humanify grants Researchers unlimited rights to use Project Entries and the shared Screener Data and shared Respondent Profile Information for Respondents applying for and/or participating in Projects for any business purposes (including research and marketing purposes), subject to applicable legal requirements and any restrictions set forth in this Privacy Policy.

If such Respondent Profile Information, Screener Data, or Project Entries includes personal data within the scope of General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679 of the European Union (“EU Personal Data”), the applicable Researcher receiving the EU Personal Data from Humanify must (i) use the EU Personal Data consistent with the purposes outlined in this Privacy Policy and applicable law, including the GDPR.

Service Providers

We may use service providers to perform certain services on our behalf, such as hosting the Platform, designing and/or operating the App’s features, tracking App or website analytics, collecting mobile sensor data, and enabling Humanify to send you information about participating in research studies. We may provide these vendors with access to certain of your information to carry out the services they are performing for us. Our service providers are not permitted to use your information other than for performing services for Humanify.

Administrative and Legal Reasons

We may access, use, preserve, transfer and disclose your information including disclosure to third parties: (i) to satisfy any applicable law, regulation, governmental requests or legal process if in our good faith opinion such is required or permitted by law, including to meet national security or law enforcement requirements; (ii) to protect and/or defend our agreements with our users and our policies, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Platform, Humanify or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Such disclosures may be carried out without notice to you.

Business Transfer

We may share your information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Platform or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our equity and/or assets or other corporate change, including, during the course of any due diligence process.

4. Legal Basis for Use of your Information:

The legal basis for using your information as set out in this Privacy policy is as follows:

  • As necessary to perform our obligations under our contract with you, such as to comply with the Respondent Terms and Conditions between you and Humanify, and to provide data to Researchers.
  • To comply with the project requirements as applied by you, and shared with the Researchers.
  • On the basis of implied or express consent, such as to send you certain information, including but not limited to marketing communication
  • For our legitimate interests or for the legitimate interests of others (for example to invite you to Projects for which you might qualify or for which we believe you might have interest, to ensure the security of our data and properties and to operate the same, responde to your questions, make and receive payments, prevent fraud, conduct analysis, improve our platform or services, enforce legal terms, engage in business change, and to create anonymized data.
5. Rights and Choices

Accessing, correcting and deleting account and respondent profile information

  • You are responsible for maintaining the accuracy of the Account Information and Respondent Profile Information you submit to us.
  • Except as described herein, the Platform will allow you to directly review, correct or update your Account Account Information and Respondent Profile Information at any time.
  • You can also opt-out of certain options by contacting us by email at
  • You may delete your account through the platform directly.
  • If you delete your account, your Personally identifiable Information and Payment Information will be generally deleted within 30 days or within the time required by applicable law. However, we may retain your certain information even after you have deleted your account, if retention is necessary to comply with our legal obligations, to prevent fraud and abuse, to enforce our Privacy Policy and Terms & Conditions, to enforce our agreement with Researchers, Respondents or others, to anonymize your data, to aggregate your data with other data, or to retain past Project data and analysis.
6. Information Relating to Children Under the Age of 13

The Platform is not intended for use by children under 13 years of age (or in the EU, children under 16 years of age, or other ages of consent in other jurisdictions). No one under the age of consent specific to that jurisdiction may open an account, and entering a false birthdate is a violation of Humanify’s Terms of Service. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we learn that we have collected or received Personal Information from a child under 13 or Personal Data from a child in the EU under the age of 16 without parent or guardian consent, we will take reasonable steps to delete that information. If you believe that we might have any Personal Information from or about a child under 13 or Personal Data from a child in the EU under the age of 16, please contact us as provided in the “Contact Us” section below.

7. How Information Is Protected

Your Humanify account will be secured by user-created passwords, in which case reasonable precautions are taken to ensure that your Account Information or Respondent Profile Information is kept private. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone.

We implement several methods to the best of our knowledge to protect your Information stored within our databases. Despite these efforts, please note that we cannot 100% ensure or guarantee the security of your Information. Unauthorized entry or use, hardware or software failure, and other factors could compromise the security of your Information. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to the Platform and that any such transmission is at your own risk.

8. Retention of Your Information by Humanify

We keep your information as long as reasonably necessary for the purposes for which it is processed. The length of time depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

9. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will provide notice to you on the Platform or by some other means, such as e-mail. Please review the changes carefully. If you agree to the changes, simply continue to use the Platform. If you object to any of the changes and no longer wish to use the Platform, you may deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information we have about you or your account. Using the Platform after a notice of changes has been communicated to you or published on the Platform will constitute consent to the changed terms or practices.

10. Contact Us

If you have any questions about: (a) access to your information; (b) the collection, use, management or disclosure of your information; or (c) this Privacy Policy, you should contact us by mail and e-mail as follows:

Humanify Technologies Pvt Ltd

A 55, Nandjyot Industrial Estate, Safed Pool, Saki Naka, Andheri (E), Mumbai, India.